Privacy policy
Last updated: January 2026.
Placeholder text. Replace with a UK GDPR-compliant policy reviewed by counsel before launch.
What we collect
- Your name, email and phone — to deliver the service
- Your vehicle and flight details — passed to the operator
- Payment details — processed by Stripe; we never see card numbers
- Cookies — see our cookie policy
Why we collect it
To process your booking, communicate with you, share details with your operator, improve our service, and meet legal obligations.
Who we share it with
- The operator providing your service
- Stripe (payments) and SendGrid (email delivery)
- Authorities, where legally required
Your rights under UK GDPR
You have the right to access, correct, delete, restrict or port your personal data, and to object to processing. To exercise these rights, email privacy@jetwaya.com.
Retention
Booking records are retained for 7 years to meet UK financial and tax obligations. Marketing email subscriptions until you unsubscribe.
Contact
Our Data Protection contact is privacy@jetwaya.com. You can complain to the ICO at ico.org.uk.